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The personal blog of Kate O'Neill. Yes, that one. No, not that one.

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Netflix

Evaluating Netflix, subscriptions, and the room we make in our lives for entertainment

Having Netflix doesn’t change your movie viewing habits beyond the honeymoon period unless there are other adjustments in your life. If you enjoy watching films or watching television series on DVD – and you do this quite often already – then Netf…

Kate ONeill December 24, 2009February 6, 2015 Netflix 1 Comment Read more

Customer experience done right (yes, even though it’s late)

Yes, they screwed up by announcing they would take away the Profiles feature. But then, when it became clear that customers were upset with the announcement — and by upset, I mean ready to cancel their accounts — Netflix retracted

Kate ONeill June 30, 2008 Customer Experience, Netflix, Web Stuff 3 Comments Read more

Haven’t thought about that in a while

Oddly enough, a Google news alert for “kate o’neill” brought me to this topic in the bisexual community over at LiveJournal. Turns out no one was talking about me — the “kate” came from “Kate Winslet” and the “o’neill” from

Kate ONeill February 12, 2008 Bi/Sexuality, Movies & DVDs, Netflix, Work 3 Comments Read more

Sorry about all the movie-watching

Check it out: “The anonymity of the Netflix Prize dataset has been broken by a pair of computer scientists from the University of Texas[…]. It turns out that […] it’s straightforward to find a match by comparing the anonymized data

Kate ONeill December 1, 2007 Cats, Movies & DVDs, Netflix 2 Comments Read more

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